Privacy Policy and Terms & Conditions
Privacy Policy
1. Overview
At ComedyClub.ie, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase through our Shopify store.
2. Information We Collect
When you place an order or interact with our website, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment information. This data is essential for processing transactions, delivering your order, and providing customer service. Payments are processed securely through Shopify’s payment gateway, and we do not retain your full payment information.
We may collect technical and usage data automatically through tools like Google Analytics and Shopify’s built-in analytics. This includes your IP address, browser type, time zone, device information, and site interaction details. While we do not rely heavily on cookies, our site may use them for performance, analytics, and functionality. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
Your information is used to fulfill orders, provide customer support, improve our website and services, and—only with your consent—send marketing communications. We may analyze aggregated usage data to better understand how customers interact with our site.
4. Email Marketing and Consent
You will only receive marketing communications if you have explicitly opted into our mailing list. We respect your choice and make it easy to unsubscribe at any time using the link provided in our emails. We do not send unsolicited promotional emails and never sell your email address to third parties.
5. Sharing Your Information
We only share your information when necessary to complete your order or operate our business. This includes sharing data with Shopify for order processing and with trusted service providers such as email marketing platforms, provided you’ve opted in. We may also share information when required to comply with legal obligations.
6. Data Security
We take reasonable measures to protect your information against loss, misuse, or unauthorized access. Shopify provides secure payment processing and encryption, and we follow best practices to maintain the integrity of your data. However, no online platform is 100% secure, and you use our site at your own risk.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete the personal data we hold about you. If you wish to make such a request or have questions about your data, please contact us at laugh@comedyclub.ie.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised effective date.
Terms & Conditions
1. General Terms
By accessing our website or purchasing tickets through our store, you agree to abide by these Terms & Conditions. These terms form a legal agreement between you and ComedyClub.ie, the promoter and seller of tickets to live events listed on our site.
2. Ticket Sales and Seating
We sell tickets to live performances and events. Unless specifically noted otherwise in the event description, all seating is available on a first-come, first-served basis. We encourage guests to arrive early to secure preferred seating. Once a ticket has been purchased, it is non-refundable and cannot be exchanged or transferred to another date or event unless the event is officially canceled.
3. Cancellations and Refunds
All sales are final. We do not offer refunds or exchanges under any circumstances, except when a show is canceled by the venue, promoter, or performer. In such cases, we will contact ticket holders with information about refund eligibility or alternative arrangements.
4. Conduct and Recording Policy
To ensure a respectful and enjoyable experience for all attendees, we strictly prohibit any audio or video recording during live events. Disruptive behavior or failure to follow venue guidelines may result in ejection from the event without a refund. We reserve the right to refuse admission or remove any individual whose behavior we deem inappropriate or unsafe.
5. Liability and Assumption of Risk
By purchasing a ticket and attending an event, you agree that ComedClub.ie is not responsible for any personal injury, illness, property damage, loss, or theft that may occur at the event or on the premises. You attend our events at your own risk and release us from liability to the fullest extent permitted by law.
6. Event Changes
While we make every effort to ensure events proceed as scheduled, certain elements—including performers, dates, or venue details—may be subject to change due to unforeseen circumstances. In such cases, we will attempt to notify ticket holders promptly using the contact information provided during purchase.
7. Intellectual Property
All content featured on our website, including text, graphics, logos, images, and layout, is the property of ComedyClub.ie or its partners and is protected by applicable copyright and intellectual property laws. You may not reproduce, copy, or use this content without prior written permission.
8. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of Ireland and the EU, without regard to conflict of law principles. Any disputes shall be resolved in the courts of that jurisdiction.
9. Contact Information
If you have any questions about these Terms & Conditions or need support regarding an order, please contact us at laugh@comedyclub.ie.